EBTS Pro Assist

Info

EBTS Pro Assist is an ambitious service minded independent company, active in the international transport market by providing mobility solutions.

Geschiedenis

EBTS Pro Assist's customer-friendly operators are available around the clock to assist in case of a truck / trailer-breakdown. With our five service platforms, we co-ordinate breakdown assistance across Europe in more than 18 languages. This range of languages is combined with know how regarding both tyre and technical breakdowns. Therefore, EBTS Pro Assist is the perfect link between the customer, the driver and the workplace.

EBTS Pro assist's language expertise makes sure that every customer can be assisted in their native or preferred language. Our operators have to be able to respond adequately to any given situation by asking the necessary relevant questions and anticipating the customer’s. The problems reported to the assistance platform have become and are still continuing to become more complex over time, which is why EBTS Pro Assist offers its operators training and technical courses on a regular basis. Only this way we can ensure that your attending operator has the necessary tools to assess your problem and direct it to the most suitable business partner.
Our vision is to stay close to our customers, who confirm their trust in our organization day after day. Working in direct partnership with our customers and providers, we listen to their needs and provide them with the necessary and accurate information they need in order to simplify their decision making process.

We remain efficient within a cost effective business environment, offering the correct economic models and aiming to stay the best independent company, investing in the newest technologies, enabling our talented team to grow and develop. We are always looking for new challenges and opportunities without losing sight of our core business.

"We are EBTS. With our multicultural and multilingual support platform, we make sure that your lorry or vehicle gets back on the road as soon as possible after a breakdown. We take action before your vehicles even get into trouble, 24 hours a day, seven days a week."